About AURA
Animal rehabilitation that doesn’t feel like a clinic.
The first thing AURA does is let your animal stop being a patient for a minute. We built the centre to feel like a home rather than a clinic, because a frightened animal spends the whole session bracing instead of healing. That calm isn’t decoration. A settled animal lets us do the actual work, and it reaches deeper when nothing in the room is telling them to bolt. Less stress today, better movement down the line. It’s the whole reason the place looks the way it does.
Why we exist
We exist to give every companion animal a second chance at a life in the least pain and the fullest mobility possible.
Doris started working with rehabilitation animals as an assistant at one of Singapore’s first few canine hydrotherapy centres. What she saw there shaped everything that came after. The moment that stuck was Sanya, a paralysed dog, standing up for food. Dogs with mobility issues recovered faster and lived more comfortably.
She moved through vet clinics, then broadened into animal physiotherapy, and over the years has helped dogs, cats, rabbits, and birds back to mobility. Helping paralysed animals walk again became the work she organised her career around.
AURA is the centre she always wanted to build. A space that treats rehabilitation as both clinical work and an act of care for the animal in front of us.
Having an animal companion means more than just a cute ball of fluff to have and hold. Their welfare is the core of what we do, so they can sit up, stand, walk, and lay back down again without the aches, pains, and cries. They’ve committed themselves to us, so if we don’t look after them, who will?
What we believe
Every animal deserves the chance to move without pain. That’s where we start.
Our companion animals give us everything they have. They share our homes, our routines, and a large part of our emotional weather. When their bodies start to fail them, the least we can do is bring real expertise to the question of how to help them feel better.
We’d rather tell you the truth than what you want to hear. If a recovery will take months, we say months. Some things need your vet, and we’ll send you straight back to them. And when we can’t fix something, we won’t pretend we can. That kind of straight talk is what keeps owners with us through a long course of treatment.
The space
AURA is at 57 Jalan Tua Kong, on a residential street beside Springleaf Prata Place. We built the interior to feel like home, not a clinic.
That is not an aesthetic choice. It interrupts a chain:
An animal that arrives calm and stays calm through treatment heals faster than one that spends the session fighting the room. So the room matters.
You will hear ambient music, see plenty of soft light, and smell nothing antiseptic. Treatment happens in a single ground-floor space with the underwater treadmill, treatment mat, and laser machine all within a few steps of each other. Sometimes we work in the living area, sometimes in the consult room, whichever your animal feels most comfortable in. Owners are welcome to sit beside the work or step out, depending on what helps the animal settle.
Clean matters as much as calm. Everything gets wiped down between animals, and we picked what goes in the room for a reason: flooring that cleans easily and won’t turn mouldy, furniture that wipes clean instead of holding onto fur and dander. We wanted somewhere that stays properly hygienic without feeling sterile.
Our approach
Every animal starts with an assessment, not a treatment.
We sit down with you, hear the full story, and then watch your animal move. The plan that comes out the other side is specific: which modalities, how often, what we want to see change, and when to involve your vet for a fresh round of imaging.
We do not commit to a fixed timeline. Recovery depends on the condition, the animal’s age and disposition, surgical results, and how the at-home routine goes between visits. Honest pace beats false promises every time.
After each block of sessions, we have a structured report ready to send to your vet whenever requested. Water level, belt speed, gait notes, what improved, what plateaued, what we changed. The notes are based on observation, not impression.
The Team
Doris has been working with rehabilitation animals since 2013. She began as an assistant at one of Singapore’s first few canine hydrotherapy centres, deepened her clinical knowledge through several years inside vet practices, and expanded into animal physiotherapy in 2018.
Today she leads the clinical work at AURA for dogs, cats, rabbits, and small animals. What she is most proud of is helping paralysed animals find their footing again.
Doris’s brother and the other half of AURA. Edmund handles the parts of the business that benefit from a face: clients, community, social media, and the everyday logistics of keeping the centre running. The dream of AURA was always shared between them.
When he is not at the centre, you will find him professionally petting animals, perfecting his not-quite-there barista skills, and finding new ways to connect with the community.
Ten years in the animal care industry and counting. Noel keeps deepening his clinical and rehabilitation knowledge, with a particular interest in TCM and animal communication. He believes each animal arrives with a different personality, and that recognising who they are is half the job.
In his free time he listens to music and cooks his signature 一锅煮 (one-pot wonder). He has plans, one day, to swim with dolphins and manta rays.
Phoenix grew up with five cats and a Shetland. The path to AURA went through sports, movement, and physiotherapy first, which she now brings to the work as a physio assistant.
She likes seeing animals settle into a routine that lets them stay active, stay happy, and stay themselves. Phoenix is not a bird, we checked.
Alicia trained as a vet tech first, then specialised in animal wellness, then added a cooperative care trainer certificate. The mix lets her work across both rehabilitation and grooming. Animals that find the grooming chair stressful often settle better when a familiar face is already doing the work.
At AURA she runs the grooming side of the centre and supports rehabilitation sessions. The cooperative care training shows in how she handles anxious animals: less restraint, more patience, plenty of consent-based handling.
The animals we treat
AURA sees dogs, cats, rabbits, and small animals.
Our head therapist Doris Ho is also trained in equine rehabilitation. We do not treat horses on site, but we offer outcalls for stable visits.
The underwater treadmill chamber accommodates animals from small breeds through medium-large. For cats and rabbits we use low water levels and a non-slip belt configuration. Each species needs different handling, and the team trains for it.
If you have an animal we have not mentioned and are unsure whether rehabilitation would help, message us with the details. We will tell you straight if it is not a fit.
Come see us
The fastest way to know if AURA is right for your animal is to talk to us or come down. Both are easy.